Frequently Asked Questions

What is ARC?

ARC stands for Access to Resources in the Community. It is a study assessing the impact of navigation support in enhancing patient access to health enabling resources (HERs) in their preferred language to address needs related to the COVID-19 pandemic.

Who is part of the ARC team?

The Nominated Principle Investigator of ARC is Dr. Simone Dahrouge. ARC has two teams: the RCT team and the COVID-19 team. Check out the teams here.

What does RCT mean?

RCT, or Randomized controlled trial, is a study in which people are allocated at random (by chance alone) to receive one of several clinical interventions.

What other ARC projects are there?

ARC has conducted several researches, including the current COVID-19 study. Check out the ARC Research Studies page to learn more about each study.

How can I participate in ARC projects?

Before you can start to utilize a navigator, they need to confirm your eligibility for the study. Fill out our form so that a navigator can initiate the process to get you approved.

Why was ARC created?

The idea for the project came from a team of researchers, health care providers, community groups and decision-makers, who met in 2015 to identify gaps in the Ottawa health system and one of the gaps identified was navigation of resources available